Pls be informed that an email called  ogpay@organoglobal.com  has been created for OGpay inquiries.  This email is routed to support email but the system will route the ticket directly to EU based on the EU language except for English.  In this case, if you encounter a ticket and it is from DP in EU, kindly just reassign the ticket to EU inbox
If you have any questions, pls feel free to contact us