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Reminders

Breaks:

Please try to take your breaks on time, if for some reason you miss your break, coordinate with your teammates. So distributors are not left unattended

Autoship Modifications:

Remember as a procedure if you receive an inquiry from a Distributor about modifying the AS and the Distributor owns the BackOffice renewal – we are not supposed to modify the AS until the BackOffice is Paid. This can also lead to Upselling opportunities if the distributor owns more than 2 years.

Leave requests:

Please remember to check our CSR calendar before arranging any leave.

 

 


Live chat commands “waiting”

We have added the following command in English, French and Spanish.

 

– waitingen

– waitingsp

– waitingfr

 

 

The purpose of this command is to inform distributors/customers that we may take some time to review their account. We need to let them know that we are working on their request, in that way they will not feel unattended and also to avoid abandoned chats.


Scheduled maintenance

We will be performing a periodic maintenance to keep our system running smoothly and continue to serve you better.
There will be no calls or chat service for the periods below:

  • April 21 9pm to April 22 7am
  • April 22 4pm to April 23 7am

Normal 24/7 Service will resume after the maintenance period.


It’s Easy, It’s Simple, It’s UP-SELL!!!!

Help us promote our products by suggesting new alternatives to our Distributors.

Example:
Distributor likes Latte alternative Supreme; why both have similar ingredients the difference is that Supreme has Ginseng.
Both are great a purchase.

product 1


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