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OGPay Load Money option: US bank account vs Credit Card

Apparently our agents are giving incorrect information abt the timeframe of the Load money option.  Pls see below.  
1) US bank account – 3-4 banking days to complete

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2) Credit card- Immediate upon approval of the micros. Once micros are approved for that specific card, it will then be in real-time

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Pls remind your team that they can verify this information by going to your team’s personal OGPay account as this is not available in the ogpay uscanda account.  

Any discrepancies with the time frame must be reported to us.  If you have any questions, pls let us know.









iFrame in BackOffice for Travalla Reward Points Program

Fyi, the iframe for Travalla rewards points program is loaded up in EVO Preview environment, see screenshot 1) below. After clicking on it, you will be directed to the Travalla webpage about the reward points program (screenshot 2), and click on “Get Started” to access the full presentation.1)

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2)

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This iframe for Travalla reward points program will be moved Live any time soon in BackOffice. Please inform your teams to go to EVO Preview and test how this feature works, and get ready for inquiries from the field. We’re still waiting for the announcement when this reward points program will be implemented in the system, and will keep everyone updated.



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